Integritetspolicy

Last updated: June 27, 2025

1. General Provisions

1.1. About this Policy

This Privacy Policy describes how the Tuman platform (tuman.guru) collects, uses, stores and protects users' personal data. We take protecting your privacy seriously and are committed to handling your data in accordance with applicable data protection laws.

1.2. Applicability

This Policy applies to all users of the Tuman platform, including website visitors, registered users, subscription company representatives, streamers, as well as forum and feedback system participants.

1.3. Consent to data processing

By using our platform, you agree to the terms of this Privacy Policy and consent to the processing of your personal data for the described purposes.

2. Definitions

Personal data is any information directly or indirectly related to an identified or identifiable individual.

Processing is any action with personal data: collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer, depersonalization, blocking, deletion, destruction.

Operator is the Tuman platform, which determines the purposes and methods of processing personal data.

Data subject is the individual to whom the personal data relates.

3. What data do we collect

3.1. Data provided by users

When you register on the platform, we collect basic information necessary to create and operate your account. This includes your username, email address, encrypted password, date of birth to confirm age requirements, phone number for two-factor authentication, and Telegram nickname for easy communication.

Additionally, you can provide profile information to personalize your experience using the platform. This includes a profile photo, personal information in the "About Me" section, notification settings, and interface language preferences.

For representatives of companies purchasing a subscription, we collect expanded information necessary to provide business services. This includes the company name, type of activity (casino or bookmaker), full contact information, bank details for payments, license information and a detailed description of the services provided.

Streamers additionally provide their name for public display, links to profiles on streaming platforms, referral links for affiliate programs and a description of their activities.

3.2. Automatically collected data

Each time you visit our platform, we automatically collect technical information about your device and access method. This includes your IP address for security purposes, the type and version of the browser you use, your operating system, screen resolution to optimize the interface and your time zone to display the time correctly.

We also track your behavior on the site to improve the user experience. This includes the pages you visit, the time spent on different sections of the site, clicks and other interactions with the interface, search queries within the platform and the use of filters when browsing casino and bookmaker directories.

For mobile users, we additionally collect device information, including unique identifiers to prevent fraud, device settings to optimize content display and mobile network information when accessing through mobile applications.

3.3. Third-Party Data

We integrate with various analytics services to understand how our platform is used. Google Analytics and Yandex.Metrica provide us with anonymized statistics on user traffic and behavior, and our internal analytics systems supplement this information with platform-specific metrics.

When using social networking features, we may receive data from your public profiles if you log in through social networks or use the "Share" features. We also integrate with streaming platforms like Twitch and YouTube to display relevant content and receive broadcast statistics with your consent.

4. Purposes of personal data processing

4.1. Provision of basic services

The main purpose of processing your data is to ensure the full functioning of the Tuman platform. We use your data for registration and authorization, ensuring the operation of personal accounts of various types, providing access to casino and bookmaker catalogs, functioning of the feedback and rating system, as well as for the operation of the free slots section.

4.2. Improving user experience

Your data helps us personalize content and recommendations according to your interests, save your user settings between sessions, optimize the interface for your preferences and provide the most relevant information about gambling sites.

4.3. Communication with users

We use your contact information to send notifications about important changes in the platform, newsletters with your consent, provide technical support and respond to your requests and questions.

4.4. Analytics and research

The collected data allows us to analyze the traffic and popularity of various sections of the platform, study user behavior to identify areas for improvement, study the effectiveness of new features and prepare statistical reports for the development of the service.

4.5. Security and fraud prevention

Data processing is necessary to protect the platform from unauthorized access, identify suspicious activity and fraudulent attempts, prevent spam and other abuses, as well as to comply with legal requirements and regulations.

4.6. Business Operations

For the commercial functioning of the platform, we process data when processing payments for subscriptions, operating affiliate programs and referral links, managing advertising campaigns and maintaining financial records.

5. Legal Basis for Processing

We process your personal data based on explicit consent that you give when subscribing to newsletters, using additional functions or processing special categories of data. Another legal basis is the need to perform a contract when providing basic platform services, processing payments and providing technical support.

In some cases, we rely on legitimate interests in ensuring the security of the platform, improving the quality of the services provided, conducting analytics and research, and preventing fraud. We also process data to comply with legal obligations, including tax requirements, anti-money laundering and complying with judicial requests.

6. Transferring Data to Third Parties

6.1. Service Providers

To ensure stable operation of the platform, we cooperate with hosting and cloud service providers who help us maintain the infrastructure, provide data backup and scale the system when necessary. All such providers are bound by data protection agreements with us.

We use external analytical services, including Google Analytics for traffic analysis, Yandex.Metrica for web analytics and internal monitoring systems. These services receive only anonymized data.

To process payments for subscriptions, we transfer the necessary information to payment systems, which also provide anti-fraud functions and comply with international security standards.

6.2. Partners

When working with casinos and bookmakers, we transfer only anonymized click statistics for the purposes of the affiliate program. Personal data of users is never transferred to these partners without the explicit consent of the user.

Integration with streaming platforms occurs to display relevant content and synchronize statistics, but only with the appropriate consent from streamers.

6.3. Law enforcement agencies

We can provide data to law enforcement agencies only upon official requests within the framework of current legislation, if there is a suspicion of illegal activity or to protect the rights and interests of our users.

When transferring data, we adhere to the principles of minimizing the information transferred, ensuring an adequate level of protection for recipients, concluding appropriate data protection agreements and constantly monitoring compliance with security requirements.

7. International data transfers

Where we need to transfer data to countries outside the EEA, we will ensure that appropriate safeguards are in place. This may include relying on decisions by the European Commission on an adequate level of protection in the recipient country, using standard contractual clauses, implementing binding corporate rules or other appropriate safeguards to protect your rights.

In all cases of international transfers, we will ensure that the level of data protection is not less than that required by European law, monitor the compliance of data recipients and retain the ability to suspend the transfer if we detect any infringements.

8. Your rights in relation to personal data

You have the right to access information about whether your personal data is being processed, to receive a copy of that data and information about the purposes and methods of its processing. You also have the right to have inaccurate data corrected, incomplete information completed, and outdated information updated.

The right to erasure (the right to be forgotten) allows you to request that your data be erased if there is no justification for further processing, that processing be stopped at your request, and that data be destroyed if statutory retention periods expire.

You can request that processing be restricted, which means that processing is suspended in disputed cases, that use be limited if you object to processing, or that data be stored without actively using it.

The right to data portability allows you to receive your data in a structured, commonly used, machine-readable format, and to transmit this data to another data controller.

You have the right to object to the processing of your data, especially if it is based on legitimate interests, to object to direct marketing, and to stop automated processing of your data.

Consent to data processing can be revoked at any time, which will result in processing based on this consent no longer being carried out, whereby the lawfulness of the previous processing remains.

9. Protection of personal data

9.1. Technical measures

We use modern encryption methods to protect your data. SSL/TLS encryption ensures secure transmission of information between your device and our servers, passwords and other sensitive information are stored in encrypted form, and the data in our databases is also protected by encryption.

The access control system includes multi-factor authentication for all administrators, strict delineation of access rights to different categories of data and regular change of passwords and encryption keys.

We conduct constant security monitoring with tracking of unauthorized access attempts, logging of all operations with personal data and automatic notifications of suspicious activity.

9.2. Organizational measures

Our company has clear internal security policies, all employees regularly undergo training in the basics of information security and personal data protection, and security systems are regularly audited.

Access management is based on the principle of least privilege, with regular review of employee access rights and immediate termination of access in the event of a change in job responsibilities or dismissal.

9.3. Incident response

We have developed a detailed plan for responding to security breaches with clear procedures for identifying incidents, notifying regulatory authorities within 72 hours if necessary, and promptly informing affected users of the breaches that have occurred and the measures taken.

10. Data retention periods

We store your personal data only for the period necessary to achieve the purposes of processing, with automatic deletion upon expiration of the set periods and regular review of the need for further storage.

Registration data is stored for the entire period of your account activity plus three years after its deletion for possible recovery and dispute resolution. Analytics on user behavior are stored for up to 26 months, and access logs - up to 12 months.

Commercial data, including payment information, is stored in accordance with tax legislation for up to five years, and affiliate statistics - up to three years. Support requests are stored for up to three years, and call recordings - up to up to one year.

In some cases, the data may be stored longer if there are special legal requirements, as well as in the form of anonymized statistical information for research purposes or data necessary to protect our rights and interests.

11. Rights of minors

Our platform is intended exclusively for individuals who have reached the age of 18, and we do not knowingly collect personal data from minors. If we accidentally identify accounts of minors, we will immediately stop processing their data, delete the account and all information related to it, and notify parents or guardians, if possible.

12. Changes to the privacy policy

We will notify you of significant changes to this Policy by publishing them on our website, and in the event of significant changes, we will also send notifications by e-mail. All previous versions of the document remain available for review.

Changes will take effect 30 days after they are published, and your continued use of the platform will mean you agree to the updated policy. If you do not agree to the changes, you can delete your account before the changes take effect.

13. Contact Information

For any questions regarding the processing of your personal data, you can contact us at [email protected].

Our data protection officer is responsible for monitoring compliance with data protection requirements and can be reached at [email protected].

If you are not satisfied with the way your personal data is processed, you can contact us directly to resolve the issue, file a complaint with the data protection supervisory authority in your country, or go to court in accordance with applicable law.

14. Additional information

This Privacy Policy is closely related to other documents of our platform, including the User Agreement, Cookie Policy and Responsible Gaming Policy. We recommend that you read all of these documents to fully understand the terms of use of the Tuman platform.

This Policy fully complies with the requirements of the General Data Protection Regulation of the European Union (GDPR).

This Privacy Policy is an integral part of the terms of use of the Tuman platform and is valid from the moment of publication on the tuman.guru website

Cookie-policy

Last updated: June 27, 2025

1. What are Cookies

Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit websites. They allow the website to "remember" your actions and preferences over a period of time.

2. How we use Cookies

The Tuman platform (tuman.guru) uses Cookies to:

2.1. Ensuring the functionality of the site

• Maintaining the user session during authorization
• Saving language preferences
• Remembering filter and sorting settings
• Functioning the shopping cart in the store

2.2. Improving the user experience

• Personalization of content and recommendations
• Saving preferences in casino and bookmaker catalogs
• Remembering viewed materials
• Optimizing the operation of free slots

2.3. Analytics and statistics

• Analysis of traffic and user behavior
• Studying the effectiveness of various sections of the platform
• Monitoring technical performance
• Creating reports to improve the service

2.4. Marketing and affiliate programs

• Tracking traffic sources
• Measuring the effectiveness of advertising campaigns
• Functioning affiliate links
• Personalization of advertising content

3. Types of cookies used

3.1. Session Cookies

Purpose: Provide basic functionality of the site
Validity: Until the browser is closed
Examples of use:

• Maintaining authorization in your personal account
• Saving the selected interface language
• Feedback forms functioning

3.2. Persistent Cookies

Purpose: Saving long-term preferences
Validity: From 30 days to 2 years
Examples of use:

• Remembering profile settings
• Saving casino/bookmaker search filters
• Streaming center preferences

3.3. Analytical Cookies

Purpose: Collection of usage statistics
Validity: Up to 2 years
Services used:

• Google Analytics
• Yandex.Metrica
• Internal analytics system

3.4. Marketing Cookies

Purpose: Optimization of advertising and affiliate programs
Validity: Up to 1 year
Examples of use:

• Tracking conversions from affiliate links
• Retargeting in advertising networks
• Personalization of offers

4. Third-party cookies

4.1. Analytical services

Google Analytics

• Purpose: Analysis of traffic and user behavior
• Management: Google Analytics settings

Yandex.Metrica

• Purpose: Web analytics and audience research
• Management: Yandex.Metrica settings

4.2. Integration with external services

Streaming platforms

• Twitch, YouTube and others for embedding videos
• Cookies for correct content display

Social networks

• Social network widgets
• "Share" and "Like" buttons

4.3. Affiliate services

Affiliate link tracking systems

• Cookies for correct calculation of affiliate commissions
• Tracking transitions to casino and bookmaker websites

5. Cookie management

5.1. Browser Settings

You can manage cookies through your browser settings:

Google Chrome:

1. Settings → Privacy & Security → Cookies
2. Choose your options

Mozilla Firefox:

1. Settings → Privacy & Security → History
2. Customize your cookie settings

Safari:

1. Safari → Settings → Privacy
2. Manage cookies

Microsoft Edge:

1. Settings → Cookies and Site Permissions
2. Managing Cookies

6. Consequences of Disabling Cookies

6.1. Necessary Cookies

Disabling necessary cookies may result in:

• Inability to log in to your account
• Resetting language settings every time you visit
• Incorrect operation of forms and interactive elements

6.2. Analytical Cookies

Disabling will not affect functionality, but:

• We will not be able to improve the site based on data about its use
• The quality of content personalization will decrease

6.3. Marketing Cookies

Disabling will result in:

• Displaying less relevant ads
• Inability to correctly calculate affiliate commissions

7. Security and Privacy

7.1. Data Protection

• All Cookies are transferred over a secure connection (HTTPS)
• We do not store personal data in plain text in Cookies
• We regularly audit the Cookies we use

7.2. Compliance

Our Cookie Policy complies with:

• General Data Protection Regulation (GDPR)
• Federal Law "On Personal Data"
• EU Cookie Directive (ePrivacy Directive)

8. Changes to the Cookie Policy

8.1. Notifications of changes

• Major changes will be announced on the site
• Users will receive a notification on their next visit
• The date of the last update is indicated at the beginning of the document

8.2. Consent to changes

Continued use of the site after changes have been made means consent to the updated Cookie Policy.

9. Contact information

For questions about the use of cookies, please contact:

E-mail: [email protected]
Technical support: [email protected]

This Cookie Policy is an integral part of the Tuman Platform User Agreement

Licenser och juridisk information

Last updated: June 27, 2025

1. General information

1.1. About the Tuman platform

The tuman.guru website and its localized versions (hereinafter referred to as the "Website" or "Platform") are an information aggregator of gambling platforms that provides users with up-to-date information about various online casinos, bookmakers, tournaments and related services.

1.2. Legal status

Important: The Tuman platform is an information service and IS NOT a gambling or bookmaking operator. We do not provide online gambling services and do not accept cash bets from users.

2. About the company

Email: [email protected]
Website: https://tuman.guru

3. Licensing and regulation

3.1. Licensing status

The Tuman platform, as an information aggregator, does not require special licensing to carry out activities to provide information services about gambling sites.

3.2. Partner licenses

All casinos and bookmakers presented on our platform must have valid licenses from recognized regulatory authorities. We make efforts to verify the licensing status of our partners, but users must independently verify the legality of the selected site in their jurisdiction.

4. Applicable law and jurisdiction

4.1. Applicable Law

These legal relations are governed by law.

4.2. Dispute Resolution

All disputes arising in connection with the use of the Platform shall be resolved in accordance with applicable law.

5. Limitations of Liability

5.1. Informational Nature of Services

All information provided on the Platform is for informational purposes only and should not be considered as:

• A call to participate in gambling
• Financial or investment advice
• Legal advice
• Guarantee of results

5.2. Accuracy of Information

We make every effort to ensure that the information provided on the Platform is accurate and up-to-date, however, we cannot guarantee the complete accuracy of all data due to the constantly changing online gambling environment.

5.3. Responsibility for Users' Decisions

Users are fully responsible for their decisions regarding participation in gambling and use of third-party operators' services.

6. Intellectual Property

6.1. Content Rights

Logos, trademarks, texts and other content published on the Platform are our intellectual property or are used with the permission of the copyright holders.

6.2. Third Party Rights

Logos and trademarks of online casinos, game providers and payment systems belong to their respective owners and are used for informational purposes only.

6.3. Restrictions on Use

Copying, reproducing or distributing the content of the Platform without written permission is strictly prohibited, except as required by applicable law.

7. Age Restrictions

7.1. Minimum Age

Access to the Platform is permitted only to persons who have reached the age of 18 or the age of majority in accordance with the laws of their jurisdiction.

7.2. Age Verification

Users are responsible for compliance with age restrictions. We reserve the right to request proof of age.

8. Geographic Restrictions

8.1. Access Restrictions

We may restrict access to the Platform or its individual sections for users from certain countries or territories in accordance with local laws.

8.2. User Responsibility

Users are responsible for complying with local laws when using the Platform and participating in gambling.

9. Document Updates

We reserve the right to make changes to this document without prior notice. All changes come into effect from the moment they are published on the Platform.

10. Contact Information

For all questions regarding legal information and licensing, please contact:

E-mail: [email protected]

This document is valid from the moment of its publication on the tuman.guru website

Användaravtal

Last updated: June 27, 2025

1. General Provisions

1.1. About the Agreement

This User Agreement governs the relationship between users and the Tuman platform (tuman.guru), defines the mutual rights and obligations of the parties when using all services and functions of the aggregator. By using any functions of the platform, you express your full consent to the terms of this agreement and undertake to comply with them.

1.2. Acceptance of the Terms

The Agreement is considered concluded from the moment you start using the platform in any way, including simply visiting the site, registering an account, using casino and bookmaker catalogs, watching streams or participating in the review system. If you do not agree with any terms of this agreement, you must immediately stop using the platform.

1.3. Changes to the Agreement

We reserve the right to change the terms of this agreement at any time without prior notice to users. All changes are posted on the website and come into effect from the moment of publication. Your continued use of the platform after changes have been made means that you agree to the new terms.

2. Definitions and Terms

Platform - the tuman.guru website and all its subdomains, including mobile versions and applications.

User - any individual or legal entity using the platform in any capacity.

Content - any information posted on the platform, including texts, images, videos, reviews, ratings and comments.

Account - a user's personal account on the platform with unique access data.

Subscription - paid service for gambling platform representatives, providing advanced content management capabilities.

3. Description of the platform and services

3.1. Main purpose

The Tuman platform is an information aggregator of gambling platforms, providing users with up-to-date information about various online casinos, bookmakers, tournaments and related services. We are not a gambling operator and do not provide gambling services directly, but serve as an information intermediary between users and gambling platforms.

3.2. Main sections and functions

The platform includes a catalog of online casinos with detailed descriptions, conditions and ratings of each platform. The bookmakers section provides similar information about bookmakers. The streaming center combines players' real-time broadcasts linked to our system. The tournament aggregator displays current competitions on various platforms.

Users can play free demo versions of popular slots before moving to real casinos. The ecosystem provides opportunities for gambling platform administrators to publish news, create content and promote their services. The feedback and rating system allows users to share their experiences and helps others choose suitable platforms.

3.3. User types

The platform has several categories of users with different rights and capabilities. Regular users have access to all information sections, can leave reviews, play free slots and use the recommendation system.

Company representatives with a paid subscription get access to advanced functions for managing information about their platforms, can publish news, create advertising materials and use analytical tools. Streamers can create profiles, integrate their broadcasts and participate in affiliate programs.

4. Registration and Accounts

4.1. Registration Requirements

To create an account on the platform, you must be 18 years of age or the age of majority in your jurisdiction if over 18. When registering, you must provide accurate information, including a valid email address and correct personal data. Creating multiple accounts by one person without the consent of the administration is prohibited.

4.2. Account Responsibility

You are fully responsible for the security of your account, including the safety of your login and password. Any actions performed through your account are considered to be performed by you personally. If you suspect that your account has been compromised, you must immediately notify the administration and change your access password.

4.3. Account Verification

We reserve the right to request additional verification of identity or company information, especially when registering for paid subscriptions or detecting suspicious activity. Failure to undergo verification may result in limitations of account functions or blocking.

5. Rules for using the platform

5.1. Permitted Use

The platform is designed to provide information about gambling sites, compare conditions of different operators, read and write reviews, watch streams and participate in discussions. You can use the information provided to make informed decisions about choosing sites to play.

5.2. Prohibited Actions

It is strictly prohibited to use the platform for any illegal purposes, post false or misleading information, violate the rights of other users or third parties. Attempts to hack the system, use automated programs to collect data, create artificial traffic or manipulate ratings are unacceptable.

It is prohibited to post content containing:

• Materials that violate copyright
• Offensive, discriminatory or threatening statements
• Spam, advertising or promotional materials without consent
• Personal information of other users without their consent
• Calls for illegal activity

5.3. Moderation System

All user activity on the platform is subject to moderation to ensure compliance with the rules and maintain the quality of the content. We reserve the right to remove or edit any content that does not meet our standards without prior notice and explanation.

6. Commercial Services and Subscriptions

6.1. Paid Subscriptions for Companies

Representatives of gambling platforms can purchase a paid subscription to receive advanced options for managing their presence on the platform. The subscription includes the ability to independently edit information about the company, publish news, access analytical data and use promotion tools.

6.2. Payment Terms

All payments for subscriptions and additional services are made in accordance with the current price list published on the platform. Payment is made in advance for the selected subscription period. We reserve the right to change the cost of services with prior notice to existing subscribers 30 days in advance.

6.3. Refunds

Refunds for the unused subscription period are possible only in the event of technical impossibility of providing services on our part or if we violate the material terms of the agreement. Refunds are not made if the user violates the terms of the agreement, which leads to the blocking of the account.

7. Intellectual Property

7.1. Rights to Platform Content

All materials on the platform, including design, text, logos, images, software and databases, are protected by copyright laws and are our intellectual property or are used under appropriate licenses. Copying, reproducing or distributing these materials without written permission is strictly prohibited.

7.2. User Content

By posting any content on the platform, including reviews, comments, images or other materials, you grant us a non-exclusive, perpetual, royalty-free license to use, reproduce, modify and distribute this content within the framework of the functioning of the platform.

7.3. Respect for Others' Rights

You agree not to post content on the platform that infringes the copyrights, trademarks or other intellectual property rights of third parties. Upon receipt of substantiated complaints about copyright infringement, we will remove the disputed content and may block the offender's account.

8. Feedback and Ratings System

8.1. Requirements for Reviews

Reviews must be based on real experience using the described services and contain an honest assessment of the quality of services. Each user can leave only one review for each gambling platform. It is prohibited to post reviews about companies with which you have personal or commercial relations.

8.2. Review Moderation

All reviews are pre-moderated before publication. We reserve the right to reject reviews that do not meet our quality standards, contain inaccurate information or violate the platform rules. Company representatives can respond to reviews about their services through a special interface.

8.3. Independence of ratings

Ratings are formed on the basis of objective criteria and user ratings. We do not guarantee a specific place in the rating for a paid subscription, however, paid promotion services may affect the visibility of the company in the catalog within clearly designated advertising blocks.

9. Affiliate programs and referral links

The platform participates in affiliate programs with various gambling platforms, which means receiving commissions for users who register through our links. This information is always openly indicated on the relevant pages. Affiliate relations do not affect the objectivity of the information provided and the honesty of the reviews.

Streamers and other users can participate in their own affiliate programs with casinos and bookmakers by posting their referral links in the permitted sections of the platform. In this case, such links must be clearly marked as affiliate or advertising.

10. Limitation of liability

10.1. Informational nature of the service

The platform provides information for informational purposes only and is not responsible for the decisions of users regarding participation in gambling. All information about gambling sites may be changed by operators without notice, and we do not guarantee its absolute relevance at the time of your contact with a specific operator.

10.2. Responsibility for user actions

We are not responsible for the actions of users on third-party sites, including financial losses when playing in a casino or betting with bookmakers. Each user independently assesses the risks and makes decisions about their actions. We are also not responsible for disputes between users or between users and gambling operators.

10.3. Technical limitations

We make every effort to ensure the stable operation of the platform, but we cannot guarantee the continuous availability of the service. Technical interruptions, system updates or temporary access restrictions are possible. We are not responsible for any losses associated with the temporary unavailability of the platform.

11. Privacy and data protection

The processing of users' personal data is carried out in accordance with our Privacy Policy, which is an integral part of this agreement. We undertake to protect your personal information and not to transfer it to third parties without your consent, except as provided by law or the Privacy Policy.

The use of cookies and other tracking technologies is regulated by our Cookie Policy. By continuing to use the platform, you agree to the use of these technologies to improve the quality of services provided.

12. Blocking and termination of access

12.1. Grounds for blocking

We reserve the right to block or restrict access to the account in case of violation of the terms of this agreement, posting false information, fraudulent attempts or any other actions that may harm the platform or other users.

12.2. Blocking Procedure

Blocking may be temporary or permanent, depending on the severity of the violation. We notify the user of a temporary blocking, stating the reasons and the period of restriction. Permanent blocking is applied in case of serious or repeated violations without the possibility of restoring access.

12.3. Self-deleting an account

Users can delete their account at any time through their profile settings or by contacting support. When deleting an account, all related information will be deleted in accordance with our Privacy Policy, with the exception of data that we are required to store according to legal requirements.

13. Dispute Resolution

13.1. Claims Procedure

All disputes and disagreements between users and the platform administration are considered in accordance with the claims procedure. Claims are sent to [email protected] with a detailed description of the dispute and supporting documents attached. The period for considering a claim is 30 calendar days.

13.2. Judicial dispute resolution

If it is impossible to resolve a dispute through a claim procedure, the disagreements shall be considered in the courts. The place of dispute consideration is the location of the platform administration.

14. Applicable law and jurisdiction

All relations not regulated by this agreement are governed by the current legislation. In the event of a conflict between the terms of the agreement and mandatory rules of law, the rules of law shall prevail.

15. Final provisions

15.1. Severability of terms

If any provision of this agreement is found invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid one that is closest in meaning to the original intention of the parties.

15.2. Notifications

All notifications under this agreement will be sent by e-mail to the addresses specified during registration. Notifications are considered received at the time the e-mail is sent. Each user is responsible for keeping their contact information up-to-date.

15.3. Assignment of Rights

Users may not transfer their rights and obligations under this agreement to third parties without the written consent of the administration. We reserve the right to transfer our rights and obligations to another person, provided that the level of services provided is maintained.

16. Contact information

For all questions related to this agreement, please contact:

• General questions: [email protected]
• Technical support: [email protected]
• Legal questions: [email protected]
• Commercial offers: [email protected]

This User Agreement is valid from the moment of publication on the tuman.guru website and applies to all users of the platform

Ansvarsfull spelpolicy

Last updated: June 27, 2025

1. Responsible Gaming Principles

1.1. Our Position

The Tuman platform recognizes that gambling can pose serious risks to some people, and we are committed to promoting responsible gaming principles among all users of our service. Although we are not a gambling operator but an information aggregator, we understand our role in forming a healthy attitude to gambling and preventing the development of gambling addiction.

1.2. Information Responsibility

We are committed to providing honest and complete information about the risks associated with gambling on all pages of our platform. Each section dedicated to casinos and bookmakers contains warnings about potential risks and reminders about the need to play responsibly. We also provide easy access to information on helping people with gambling problems.

2. Age restrictions and verification

2.1. Minimum age

Access to the Tuman platform is permitted only to persons who have reached the age of 18 or the age of majority in accordance with the laws of their country, if it is over 18. This restriction applies to all functions of the platform, including viewing information about casinos and bookmakers, even for informational purposes.

2.2. Verification procedures

When registering on the platform, users confirm their age, and we may request additional documents for verification in case of doubt. If we become aware that a user is under the permitted age, we immediately block their account and delete all related information.

2.3. Protection of minors

We actively cooperate with parents and guardians in matters of preventing minors from accessing information about gambling. If we detect underage access attempts, we take immediate action to block them and notify parents or guardians where possible.

3. Signs of Problem Gaming

3.1. Behavioural Indicators

Problem gambling can manifest itself in a variety of ways, and it is important to be able to recognise warning signs in the early stages. Excessive time spent researching casinos and bookmakers, obsessive thoughts about gambling, and constant talk about gambling may indicate a developing problem.

Financial signs include gambling with money intended for other purposes, trying to win back losses, borrowing money to gamble, or hiding information about your gambling expenses from loved ones. Emotional manifestations may include irritability when unable to play, lying about time and money spent on gaming, and feelings of guilt or shame associated with gaming behavior.

3.2. Social Consequences

Problem gaming often results in deteriorating relationships with family and friends, decreased productivity at work or school, and neglect of daily responsibilities. Gamers may isolate themselves from social activities, lose interest in previously enjoyable hobbies and interests.

3.3. Physical and Psychological Symptoms

Long-term problem gambling can lead to physical symptoms such as:

• Sleep disturbances
• Appetite changes
• Headaches
• Concentration problems
• Increased anxiety
• Depressive states

4. Self-management tools

4.1. Setting time limits

We encourage all users to set clear time limits for using our platform and learning about gambling. A healthy approach includes taking regular breaks and limiting the time spent planning gaming sessions. We provide reminder tools to help users manage their time spent on the site.

4.2. Financial Planning

Before considering any form of gambling, it is important to set a strict budget that you can afford to lose without compromising your basic needs. Never gamble with money intended for rent, food, utilities or other essential expenses. We strongly recommend keeping records of all gambling expenses to better understand your spending.

4.3. Emotional Self-Control

Gambling should never be used as a way to cope with stress, depression or other emotional problems. If you find yourself turning to gambling to improve your mood or forget about problems, this is a serious reason to reconsider your attitude towards gaming and seek professional help.

5. Responsible Gaming Platform Features

5.1. Information Warnings

Every page containing information about a casino or bookmaker contains prominent warnings about the risks of gambling. These reminders include information about the possibility of addiction, links to help resources, and contact details of player support organizations.

5.2. Access Restrictions

Users can independently limit their access to certain sections of the platform or completely block their account for a certain period. We provide several self-exclusion options:

• Temporary blocking from 24 hours to 6 months
• Permanent self-exclusion
• Restricting access to certain types of content
• Blocking notifications about new promotions and bonuses

5.3. Behavior Monitoring

Our system automatically monitors certain patterns of behavior that may indicate the development of problem gambling. If we detect warning signs, we may contact the user, offer help resources, or recommend a temporary break from using the platform.

6. Help and Support Resources

6.1. Professional Help

For serious problems with gambling, help from qualified professionals is needed. We provide information about psychologists and psychiatrists who specialize in the treatment of gambling addiction, as well as clinics and rehabilitation centers.

6.2. Support for loved ones

Gambling addiction affects not only the player themselves, but also their family and friends. We provide resources for loved ones of players, including information on how to recognize the problem, how to offer help, and where to find support for yourself.

7. Requirements for partners

7.1. Responsible Gaming Standards

All casinos and sportsbooks listed on our platform must meet high standards of responsible gaming and hold valid licenses from recognized regulators. We regularly check our partners for compliance with these requirements and may exclude operators from our catalog that do not adhere to the principles of responsible gaming.

7.2. Mandatory partner features

All partner platforms must provide their players with self-monitoring tools, including deposit limits, time limits, self-exclusion options and access to help resources. We give preference to operators that actively promote responsible gaming and invest in gambling addiction prevention programs.

7.3. Monitoring partners

We regularly evaluate our partners' responsible gaming policies and may require improvements or terminate cooperation with operators that do not meet our standards. Users can report problems with specific operators to us, and we will investigate such complaints.

8. Educational Programs

8.1. Information Materials

We regularly publish articles and materials on responsible gambling, including tips on managing your bankroll, recognizing the signs of problem gambling, and finding help. These materials are written in plain language and are available to all users of our platform.

8.2. Interactive Tools

Our platform includes interactive gambling self-assessment tests, gambling budget calculators, and other tools to help users make informed decisions about their gambling.

8.3. Collaborating with Experts

We collaborate with psychologists, social workers, and other specialists in the field of gambling addiction to develop and improve our educational programs. Experts are regularly consulted to ensure our initiatives are relevant and effective.

9. Advertising Policy

9.1. Responsible Advertising

All gambling advertising on our platform must comply with the principles of responsible advertising and must not be directed at vulnerable groups, including minors, people with financial difficulties or with a history of gambling problems.

9.2. Mandatory warnings

All advertising materials must contain clear warnings about the risks of gambling and information about help resources. Advertising must not create the impression that gambling is a way to solve financial problems or a guaranteed source of income.

9.3. Content restrictions

Advertisements that portray gambling as a way to achieve social status, solve personal problems or as a necessary element of social activity are prohibited. Also unacceptable is material that may encourage excessive or irresponsible gambling.

10. Research and Statistics

We support research into problem gambling and responsible gaming by providing anonymized user behavior data for academic research. Such data can help develop more effective methods for preventing and treating problem gambling.

Regularly published statistics on problem gambling and the effectiveness of various interventions help raise public awareness and improve approaches to solving this problem. We also share best practices with other operators in the industry.

11. Updates and Improvements

11.1. Continuous Development

We are constantly working to improve our measures to promote responsible gaming, introducing new technologies and methods based on the latest research in this area. Feedback from users, experts and partners helps us improve our approaches.

11.2. Policy Updates

This policy is regularly reviewed and updated in line with changes in the industry, new scientific data and stakeholder feedback. We will notify users of any significant changes via our website and other communication channels.

12. Contact Information

For all questions related to responsible gaming, please contact: [email protected].

Remember: gambling should be entertainment, not a way to make money. Only play with money you can afford to lose, and always put family and obligations before gambling.

Kampanjer och bonustermer

Last updated: June 27, 2025

1. General Provisions

1.1. Scope

These terms and conditions govern all types of promotions, bonus programs, and marketing activities conducted on the Tuman platform or related to its use. The document applies to promotions of the platform itself, affiliate programs with casinos and bookmakers, user referral programs, as well as promotions and bonuses offered by representatives of gambling platforms through our service.

1.2. Acceptance of Terms

Participation in any promotion or event on the platform means full agreement with these terms and conditions, as well as with the individual rules of a specific promotion. If the terms of a specific promotion contradict this document, the special terms of this promotion shall take precedence, unless otherwise specified separately.

1.3. Right to Change

The platform administration reserves the right to change, suspend or terminate any promotion at any time without prior notice to participants. We may also modify the terms of participation, reward amounts or requirements for participants during the promotion, subject to notice to interested parties.

2. Types of promotions and promotions

2.1. Tuman platform promotions

The platform can conduct its own promotions to attract new users, increase the activity of existing members or promote individual sections of the service. Such promotions may include registration bonuses, discounts on subscriptions for company representatives, contests with prizes or special offers for active forum and review system members.

2.2. Affiliate promotions

We cooperate with various casinos and bookmakers within the framework of affiliate programs, which can offer exclusive bonuses for users of our platform. These offers may include increased welcome bonuses, exclusive promo codes, cashback programs or special tournaments. It is important to understand that such promotions are carried out by partners independently, and we act only as an information intermediary.

2.3. Referral programs

Streamers and company representatives have the opportunity to create their own referral links to attract an audience to partner casinos and bookmakers.

3. Terms of participation

3.1. General requirements for participants

Only registered users of the platform who have reached the age of 18 or the age of majority in their jurisdiction can participate in promotions. Each user can only have one account on the platform, and participation in promotions using multiple accounts is strictly prohibited. All personal data of the participant must be accurate and up-to-date.

3.2. Geographic Restrictions

Some promotions may not be available to users from certain countries or regions due to local legal restrictions or terms of affiliate agreements. Information about geographic restrictions is always specified in the terms of a specific promotion. Participants are responsible for complying with the laws of their jurisdiction when participating in the promotion.

3.3. Technical Requirements

Participation in some promotions may require certain technical conditions, such as activating push notifications, subscribing to a newsletter, or performing certain actions on the platform. Participants must independently ensure compliance with technical requirements and be responsible for the accuracy of the information provided.

4. Affiliate and Referral Programs

4.1. How Affiliate Programs Work

Affiliate programs operate by tracking user transitions from our platform to partner sites through special links with unique identifiers. Commissions are accrued for active users who register with the partner and fulfill certain conditions set out in the affiliate agreement.

4.2. Requirements for participants in affiliate programs

Participants in affiliate programs must promote affiliate links in a fair and legal manner, without using spam, misleading advertising or other unfair practices. It is prohibited to place affiliate links on sites with illegal content, in spam mailings or through the purchase of traffic in search engines for branded queries of partners.

5. Promo codes and bonuses

5.1. Using promo codes

Promo codes provide users with access to special offers from partners or discounts on services of the platform itself. Each promo code has a limited validity period and can only be used once by one user, unless otherwise specified in the terms of the promotion. Promo codes are case sensitive and must be entered exactly as provided.

5.2. Limitations and Exclusions

Promo codes cannot be combined with other promotions unless specifically permitted in the terms of the offer. Some promo codes may have minimum deposit requirements, geographic restrictions or other conditions that must be met to activate the bonus. Sharing promo codes with third parties may result in their cancellation.

5.3. Processing and Activation

Once the correct promo code has been entered, the user will receive confirmation of its activation and instructions on how to claim the corresponding bonus. If the bonus is provided by a partner, the user will be redirected to the partner's website to complete the activation process. The processing time for promo codes may vary from instant activation to several business days depending on the type of offer.

6. Terms for company representatives

6.1. Subscription Promotions

Casino and bookmaker representatives with an active subscription to the platform can run their own promotions and post information about bonuses on their company profiles. Such promotions must comply with the general platform standards and not contain misleading information about the terms of receiving bonuses.

6.2. Requirements for promotional materials

All promotional materials must contain complete and accurate information about the terms of the promotion, including wagering requirements, time limits, geographical restrictions and other material terms. Advertising must not create the impression of a guaranteed win or contain calls for irresponsible gambling.

6.3. Moderation and control

All promotional materials posted by company representatives are pre-moderated by the platform administration. We reserve the right to reject or require changes to materials that do not meet our quality standards or may mislead users.

7. Liability and limitations

7.1. Platform liability

The Tuman platform acts solely as an information intermediary in relation to promotions and partners. We are not responsible for the fulfillment of obligations by partners to users, delays in accrual of bonuses, changes in the terms of promotions by partners or any disputes between users and casino or bookmaker operators.

7.2. Limitations of liability

Our liability is limited to providing up-to-date information about available promotions and ensuring the correct operation of technical systems for tracking clicks on affiliate links. We do not guarantee the availability of all promotions for all users and cannot influence the decisions of partners to approve or reject applications from participants.

7.3. Actions in case of violations

If we detect violations of the terms of promotions, attempts at fraud or abuse of the system, we can block the user's participation in current and future promotions, cancel the received bonuses and block the account. In case of serious violations, we will notify our partners so that they can take appropriate measures.

8. Handling Disputes and Complaints

8.1. Complaint Procedure

All complaints related to promotions and events must be submitted in writing via the platform's support system, with detailed information about the issue, including screenshots, dates and transaction numbers. We consider complaints in the order they are received and aim to provide a response within 5 business days.

8.2. Resolving Disputes with Partners

In the event of a dispute between users and partners regarding the terms of promotions or failure to fulfill obligations, we may act as a mediator in negotiations, but the final decision will be made by the partner in accordance with their internal rules. We cannot force partners to fulfill obligations that go beyond their published terms.

8.3. Escalation of complex cases

In case of serious violations by partners or systematic problems with fulfilling obligations, we may revise the terms of cooperation or terminate the partnership. Decisions on such issues are made by the platform administration on an individual basis.

9. Special programs

9.1. VIP programs

Special VIP programs with increased commissions, exclusive promotions and a personal manager may be available for the most active users and large partners. The conditions for participation in VIP programs are determined individually and may include minimum requirements for the volume of attracted traffic or activity on the platform.

9.2. Seasonal and Themed Promotions

Special promotions are held periodically to coincide with holidays, sporting events or important dates in the gambling industry. Such promotions may have unique conditions for participation, a limited number of participants or special prizes. Information about upcoming thematic promotions is published on the platform's main page and in newsletters.

10. Technical Support and Monitoring

10.1. Activity Tracking

Our technical system keeps detailed records of all clicks on affiliate links, user registrations and fulfillment of the conditions of various promotions. Participants can receive reports on their activity through their personal account or by requesting support.

10.2. Technical Support

A 24-hour support service is available through various communication channels to resolve technical issues related to promotions and promotions. We strive to resolve technical issues as quickly as possible to minimize inconvenience to participants.

10.3. Data backup

All information about participation in promotions, accrued rewards and activity statistics is regularly backed up to ensure the safety of data and the ability to restore information in the event of technical failures.

11. Final provisions

11.1. Additional agreements

Individual promotions may be governed by additional agreements or special conditions that take precedence over the general provisions of this document insofar as they relate to a specific promotion. All additional conditions are communicated to participants before they begin participating in the promotion.

11.2. Updates to terms

These terms may change due to the development of the platform, changes in legislation or adjustments to affiliate programs. Participants are notified of significant changes via email and notifications in their personal account.

11.3. Contact information

For all questions related to promotions and promotions, please contact:

• Technical support: [email protected]

Participation in promotions and promotions must be carried out responsibly and in accordance with the principles of a reasonable approach to gambling. Remember the risks and always play within your financial capabilities.